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ASHWIN D FULEY filed complaint against Snapdeal on Feb 21, 2021
We are sorry to inform you that on **/**/****, SanDisk Pen Drive was received, whose order was no.There is *********** which we paid Rs. **** but is not supporting on connecting to USB which means product fault. We immediately filed a return request on **/**/**** so that the product can be returned but no product has come up to pick up
In this context, I was given toll free number *********** for service of Sen Disk, which I called several times but no response is received even after dialing the input and no service station number and help is available.
For the past ** days, ** consecutive calls are being requested for return, but no assistance is being provided.
To date, the online shops are facing the most nonsense experience that is trying to trap Snapdeal customers. The defective product I received is not being withdrawn in the name of reverse service.
Today, even on the date of **/**/****, the product pickup has not been made.
Please pick it up as soon as possible and collect the return process and deposit the amount of Rs **** in our given account.
After this, we will not want to deal with any kind of business deal which is trying to rob customers.
Thank you
Your dissatisfied customer
Ashwin D Fuley
**********
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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