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Neeraj Chauhan filed complaint against Flipkart on Jan 25, 2022
I got buyback guarantee of Rs. **k on the behalf behalf of oppo Reno * when I bought this phone at **th Jan ****. Now this month * Jan **** I was just checking new phone Vivo v** Pro and attached buyback guarantee with this phone and added in card. Due to any reason when I remove this from cart, it automatically shifted in my order history with order not placed category. Point is my buyback guarantee also attached in this. This buyback guarantee won't come back until it has cancelled properly in order history. This scheme is about to expire at **th Jan ****. So I couldn't buy a new phone until I got this scheme back. If it is not resolved before **th jan, I will lose **k.
I already talked to flipkart executive, but they know nothing. Simply said, Sorry for Inconvenience, our backend team are working on it. I don't know, why does escalation team communicate to me directly, they haven't sent me even a single mail about status of my issue.
Seriously this is worst service I have ever seen.
My Flipkart ID neerajchauhana**@gmail.com
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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