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Tata Cliq - Return pickup keeps getting Failed

Kalyan venkatesh filed complaint against Tata Cliq on Nov 9, 2023

I have placed an order (T-shirts) on Tata Cliq on ** rd oct. Due to size issue i had to place a return request and it was supposed to be picked up by Nov *st for one product and Nov *rd for another product. But till date my return orders are being picked up.

I receive message stating that the orders will be picked up today and all but at the end of the day all I receive a message saying that i was not available for them to pick the orders.

When i reached out to Tata cliq customer care they simply say that it will take * working days to pick the order.

I mean really one week to pickup an order.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Tata Cliq

10

Total Complaints

5

Total Resolved

50.00%

Consumer Satisfaction

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