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HAIER APPLIANCES (INDIA) PUT. LTD - Return Option Not working

Muhammed Navas filed complaint against HAIER APPLIANCES (INDIA) PUT. LTD on Apr 5, 2023

My brother ordered * pcs of haier robot vacuum cleaners(TH**U*) on ** mar ****.
We received and found not useful charge discharges within one day without using, remote not working, not cleaning as directed. So we planned to return and selected return option, but not appearing return option only replacement option is appearing, then i check the return policy list which is mentioned that for electronic devices only replacement policy only available. So my question is if only replacement is available why * days return is showing?So I selected replacement then haier team visited and they cannot do any thing. So kindly take the items back and return our money

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

HAIER APPLIANCES (INDIA) PUT. LTD

4

Total Complaints

1

Total Resolved

25.00%

Consumer Satisfaction

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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