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Shreya filed complaint against Myntra on May 3, 2019
I filed for a return of a Dorothy Perkins trousers on **th April. It was supposed to be picked up on the *st of May. The executive did not receive my call and wrongly updated that the customer asked for a reschedule. The same thing happened on *nd and to add to that the executive was very rude to me as well. Even today they have scheduled a pickup but the guy refused to come stating it doesn't fall on his route. Every time I call Myntra they will say wait for ** hours. Nothing helps and it's just a headache for the customer. This is not the first time this has happened either.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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