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Aparajita Tewari filed complaint against Shein India on Mar 1, 2025
I am unable to initiate a return for my Shein order (Order ID: [Your Order ID]), delivered on **th February at *:** PM, due to a system issue. While the main order page shows "Delivered," the individual product pages display "Delivery Delayed," preventing the return request. Screenshots are attached for reference.
I have been following up on this issue since **th February through multiple emails and customer service interactions, but there has been no proper response or resolution. My support ticket (ID: COM***********) remains unresolved, and I am repeatedly asked for the same proof of delivery, which I have already submitted.
I am tired of the delays and lack of action. I request an immediate resolution and assistance in processing my return.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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