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Sadik shaikh filed complaint against Makemytrip on Jun 7, 2019
I did booking through MakeMyTrip on **/**/** for Bharat resort Mahabaleshwar for *th and *th June. MMT confirmed the booking and sent me a receipt also. I reached at Mahabaleshwar on *th June and came to notice that Bharat resort had cancelled my booking though MMT has taken the charge. Now I was at Mahabaleshwar with my family without any hotel and resort. MMT customer cares not reachable. I did the booking in another hotel after a lengthy search. Now what?
Apology letter from company
Refund / Credit for purchase
277
Total Complaints
111
Total Resolved
40.07%
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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