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Blue Star India - Replacement of exhaust pipe not being done

Priyanshi Bansal filed complaint against Blue Star India on Aug 18, 2023

I have purchased blue star portable AC - * ton on *rd September, ****. It has not even been a year and its exhaust pipe has broken due to heating issue as confirmed by onsite technician
Given that the product is under warranty yet I am being asked to pay **** ruppees for its replacement while I had already paid ***** ruppees for this product not even a year back.
I am a student and being asked to pay such high amounts even when the warranty period isn't over is highly unethical on company's ground

Please help!

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Blue Star India

9

Total Complaints

4

Total Resolved

44.44%

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