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Tinku Hore filed complaint against Blue Star India on May 21, 2025
I purchased a Blue Star *.* Ton * Star Convertible Inverter Split AC (Model IC***YNUR) from Amazon on **/**/****. As per the standard warranty policy, I am entitled to * free services during the first year. However, not a single free service has been provided so far.
I did not receive any calls, messages, or emails from Blue Star to schedule these services. Neither my parents were informed about how to avail those free services. I have already written a detailed email to Blue Star customer support, but I have not received any reply or resolution.
Product details:
- Product: Blue Star AC IC***YNUR, **** Model
- Order Number: ***-*******-*******
- Sold By: Dawntech Electronics Pvt Ltd
- Invoice Date: **/**/****
I am now forced to escalate the matter as my warranty period is running out, and I am being denied the entitled service. I request the intervention of the consumer grievance forum to ensure I receive the full pending services without further delay.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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