Loading...
Kartik Tiwary filed complaint against SNITCH APPARELS PVT LTD on Nov 30, 2024
I had initially received a product which had size issues. Due to which I lodged a size exchange request on their app and was notified that it will be picked up in ** hours. It has been a week now and the reverse pickup has been cancelled thrice now. Every time I try and contact them through their customer support on whatsapp and instagram they either don't respond or they give the same usual dialogue of an apology and that the issue has been escalated. All of this is never held true and I am given empty promises. This is not the first time that I have experienced this issue with the same brand. Their customer support and grievance addressal is useless and is extremely stressful and humiliating. I feel mentally tormented that I have to beg for something that I have paid for.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
From ** days I didn't receive my exchange order from snitch
I had placed an order with SNITCH, which was returned back in November. The date of return delivered is showing as **th of November. Till today. I have been trying to reach Snitch to understand about my refund, but ...
I am extremely disappointed with your customer service. I am a new customer and received torn tshirt with out any tag on *st December. I tried returning the order on the same day and scheduled return request. My *s...
I order one full sleeve tshirt and one track pant total worth rupees **** on *nd July ****(i paid the amount through my credit card), on the same day before shipping i cancelled it now its been ** days i have not re...
I ordered a product from Snitch on **th February **** but had to request an exchange due to a size issue. However, the exchange process was mismanaged: Repeated Delays: The pickup was rescheduled multiple times o...