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SYED MOHSIN HAIDER filed complaint against Zomato on Apr 17, 2019
I have book food through Zomato on **.**.****. After booking same time cancel my order by mistake and the Zomato is taken ***% penalty of my food. Then I send mail to customer care. He told me our agent went to your location for delivery at that time you were not present in the home. After canceling this order I again book my food and food successful delivered at my location. Many times I booked food and it always gets at my location. Customer care giving wrong details to me. m
My issue is about the refund of my money. Because the food cancelled at the same time when booked. Food was not prepared then how they can take a ***% penalty. Really worried about my issue if anyone does not control online marketing then customer always make a fool. I want your help to solve my issue.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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