Pradeep Kumar Majumdar filed complaint against Agoda on Apr 7, 2023
Booking IDs: ********* and *********
I opted for ROUND TRIP flight tickets - Doha to Delhi and Delhi to Doha on **/**/**** and **/**/**** respectively for which I was charged Rs. *****.** but after few hours I got e-mails from AGODA - one confirming my flight booking from Delhi to Doha and other with the message "We had a problem processing one flight booking, and were unable to confirm the flight".
I have two big questions to ask; (*) when I opted for ROUND TRIP, why only RETURN TICKET was booked without my consent. (*) How can I come back from Delhi to Doha when I have no booked flight ticket from Doha to Delhi. Now if I cancel the booked ticket, as per cancellation policy, I will not get any refund.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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