Flipkart - Refusal of refunding money

Hello there. I ordered a bag on flipkart on **th july. Money was debited but order wasn’t placed. I contacted flipkart and they told me they will refund my money in * days. After * days i contacted them and they told me bank taked around *-** working days to refund the money, so i waited longer. After ** days they called me that you have to contact bank cuz flipkart hasn’t received any money. I contacted bank and they told me to wait for ** days. Now last night i got a message saying flipkart has confirmed us that payment was already settled with us on **th july and there is no way a fault on bank end so contact the merchant. When i contacted flipkart again, they are saying that bank is lying and both the transaction id and reference no they are providing is forged. You should contact the bank.

Now i am attaching the SS below. This hasn’t happened for the first time with flipkart. They are habitual offenders. Have done the same with me earlier. High level of unprofessionalism and cheating.