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Firstcry.com - Refund

Sanjeev Arora filed complaint against Firstcry.com on Mar 21, 2023

There was an order from October ****. I returned two items from that and received a refund for them. I placed new order in March ****. The company canceled my fresh order and refunded the amount after deducting the cost of two items that I returned in October **** with the reason saying that the items I returned are not matching with what was ordered.

The company claimed the money from my fresh order and even keep the items that were picked up in October ****.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Firstcry.com

27

Total Complaints

14

Total Resolved

51.85%

Consumer Satisfaction

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Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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