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Redrail - Refund

Harsha Ganda filed complaint against Redrail on Mar 10, 2023

I’m harsha I booked train ticket on **th January during payment I selected upi I done payment from upi app which payment is successful but redrails page is showing that payment is failed and I contacted with redrails support they are telling that they didn’t receive any money from my side but money is debited and I contacted with bank also they said payment is successful and PhonePe support also said that payment is successful I need refund I’m a student

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Redrail

13

Total Complaints

4

Total Resolved

30.77%

Consumer Satisfaction

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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