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Redrail - Refund is not initiated even after 7 days of waiting

Jagdish Sangram Dige filed complaint against Redrail on Sep 17, 2023

I booked tickets for journey. Train got cancelled.But they are not giving my refund back.IRCTC gave them my refund but they are not passing it to me.They don't provide even full explanation.I emailed them but no response.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Redrail

13

Total Complaints

4

Total Resolved

30.77%

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