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Rajendra Prasad Pokala filed complaint against AirAsia on Feb 16, 2021
I booked the flight tickets for a family trip on **th Feb'**. Due to Covid-**, Airasia canceled my flight and gave me the credit amount which can be used within two years instead of refunding. I understood the situation and I was happy about it because I can use the credit amount to book the flight tickets in two years. But now I do not find the credit amount nor PNR details too. I am worried now and it's a big amount. They do not even provide the customer care service and AVI does not address the issue. Please address the issue with Airasia and resolve it soon.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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