Swiggy - Refund Swiggy one and Initiate disciplinary action against delivery guy

Govindarajan P filed complaint against Swiggy on May 6, 2023

I was abused verbally by a swiggy delivery guy when I was receiving my order. I want the delivery person reprimanded and my swiggy one subscription money refunded along with an apology letter from the company.

The Delivery guy name is Ramesh, his ID number is **********, and my complaint number is ************.

The swiggy customer service were condescending with me and did not actually register any complaint, and upon my third call, they registered a complaint and gave me a number. Which is my order number so I'm not sure what they did.

I was very sad because of the way he cursed me in front of my neighbors when i went down to collect order. I want the delivery guy reprimanded and sent for additional training with proof of that sent to me.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Swiggy

1989

Total Complaints

1029

Total Resolved

51.73%

Consumer Satisfaction

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