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Rapido - Refund Required

Aakash Giri filed complaint against Rapido on Aug 26, 2023

Hi Team,

This is to inform you that I have paid twice for the ride today by paying in Rapido first then to the captain.

Captain said that Rapido will refund my money back so I have to pay the amount to him and the amount he asked me to pay was very high as in the application it was only **/- but when successfully paid captain asked me to pay **/-.

Till now I did not receive my refund back.

Also now I want my complete Rapido paid amount of ** to be refunded and partial refund from ** that I have paid to the captain.

Attached the payment receipt as now it is showed as single payment of ***/-. Refund the same or will take a legal action in this.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Rapido

64

Total Complaints

43

Total Resolved

67.19%

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