File a Complaint against Rapido
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Rapido?
If you are not satisfied with Rapido, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
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But before filing a complaint, you should
a. Contact the customer support of Rapido first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Rapido - Rapido auto Open
I booked a auto in Chandigarh on **april. Rider name was Ravan Kumar. He charged me twice the payment and rapido did not even care about this. When I am calling this driver, he is saying he won't return my money. Rapido is hiring very unprofess...
Apr 21, 2024 by Abhai Bajpai
Rapido - Provide a wrong service Open
I booked a non ac and good condition cab but they served non-ac and bad condition cab. When I connect with rapido support, they are not providing a proper answer. ...
Apr 20, 2024 by Dhirendra
Rapido - Payment done but booking not createe Closed
i need refund i booked a scooty last night the payment is done but booking is not created please get me refund i have transaction id also FMPIB*********...
Mar 09, 2024 by N Avinash Reddy
Rapido - Extra charges money Closed
When booked cab that time shown *** fare charges. Drive choose another route. Driver mistake. Rapido charges me *** . Every time incident with me. So many time complaint to rapido customer support. Again do that. If rapido not giving bes...
Feb 21, 2024 by DR. Pushpanjali Patil
Rapido - Rapido Payment Scam Closed
For the ride I had I paid the cash even higher the amount showed in bill I.e, I paid *** rupees to the rapido captain whereas bill is only **. But they debited the same amount through simpl and simpl asking me to repay the money. I asked th...
Dec 21, 2023 by Venkat
Rapido - Abuse misbehave Closed
I felt very bad about travelled in his bike . What kind of attitude is this . Misbehave, Abuse, bad touch many .....
Oct 05, 2023 by Avanthiga A
Rapido - Refund issued into rapido wallet Closed
I purchased their power pass for rupees *** and still they made me pay full amount for the ride. when i requested for cancellation they refunded the amount into rapido wallet instead of refunding it back to my bank account. ...
Sep 13, 2023 by Yeshwanth
Rapido - Rapido driver amount not received Open
Hi sir this is Sivakumar I am last year working as a rapido Rider. September **th ****. Ride was Completed it's cash on delivery but cash amount Rupees ** not Given and then I contact rapido Support,they are also not responding for my cash plea...
Sep 12, 2023 by Sivakumar R
Rapido - Misbehave by rapido driver Closed
A local rapido driver named Pinaki das of amingaon has misbehaved with me.Early morning I have booked a ride from ICD Auto Stand, amingaon to lankeswar.My booking was received by that man.After that I called him n he lied me that he was in the...
Sep 10, 2023 by Anisha Baruah
Rapido - I m not getting refund of 375 from rapido from past 1 month Open
im not getting refund and icalled customer care many times sometimes they respond and say money will be refunded by end of day but never showed up some one pls help...
Sep 10, 2023 by
Hi Team, This is to inform you that I have paid twice for the ride today by paying in Rapido first then to the captain. Captain said that Rapido will refund my money back so I have to pay the amount to him and the amount he asked me to pa...
Aug 26, 2023 by Aakash Giri
Rapido - Captain Charged Double Closed
I Booked Auto for my relatives. I paid using simpl pay while booking. Payment was paid by me, even though captain have charged them additional and when he was asked to wait so they can confirm with me. He left and run away. Tried to reach Ra...
Aug 06, 2023 by Dilip Malviya
Rapido - Refund of excess amount paid to Rapido Open
I took a Rapido Car ride on **th June, **** and the fare was Rs ***/-. I mistakenly paid Rs. ****/- instead of the fare and reached out to Rapido support team as well as the driver to refund the excess of Rs. ****/-. They have ignored my claim ...
Jun 15, 2023 by Asem Naocha Singh
Rapido - Captains are busy Closed
I have booked a rapido auto From manba finance to talao Pali but no one accepted , all captain's were busy . I tried lots of time and Got wasted ** mins Useless apps ...
May 18, 2023 by Harsh Mahendra jaiswal
Rapido - Double payment charged Closed
I was book rider Delhi to Gurgaon, he was charge double payment,they said we will refund but now he is not picking and not answering ...
May 07, 2023 by Mahadev Gupta
Rapido - Harassed me Closed
I have given my feedback after completing the chat.I have given not satisfied for that they are calling me again again with different numbers.And they are messaged me Like if you give a negative feedback again your account will be deactivate...
Apr 24, 2023 by Hari
Rapido - Rapido boy Closed
Delivery boy blackmailing me to send money or else he will not return items...
Apr 04, 2023 by Mithun S
Rapido - Payment done by online still not showing Closed
By having insufficient amount for the ride , I had paid through online mode, but from rider side, its not showing. I want my full payment refund . ...
Mar 24, 2023 by Ankita Kapoor
Rapido - Driver cancellation Closed
Mam/Sir I’m always using rapido for my day to day transport and I’ve never had any issues or complain but this time the driver called me and said mam aap dusri bike book krlo nd he didn’t even cancel the ride even now please cancel this r...
Mar 18, 2023 by Tina Yadav
Rapido - Refund not received Closed
Yesterday i booked rapido auto, and paid online but the captain have cancelled my ride * times and kept me waiting for * hr, also I have not received my refund yet, i am very much disappointed, was asking for help but none of the captain ready ...
Mar 05, 2023 by Shweta vike
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