File a Complaint against Rapido
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Rapido
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Rapido?
If you are not satisfied with Rapido, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Rapido and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Rapido
But before filing a complaint, you should
a. Contact the customer support of Rapido first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Rapido - Driver cancellation Open
Mam/Sir I’m always using rapido for my day to day transport and I’ve never had any issues or complain but this time the driver called me and said mam aap dusri bike book krlo nd he didn’t even cancel the ride even now please cancel this r...
Mar 18, 2023 by Tina Yadav
Rapido - Refund not received Open
Yesterday i booked rapido auto, and paid online but the captain have cancelled my ride * times and kept me waiting for * hr, also I have not received my refund yet, i am very much disappointed, was asking for help but none of the captain ready ...
Mar 05, 2023 by Shweta vike
Rapido - I travelled from delhi to Kolkata and i booked a rapido bike Open
I have booked rapido and my captain cancelled the order stating that fare is very less and send some else to complete the ride (how this is possible), my fare as per rapido was *** but other person is telling ***. Then I canceled and booked ano...
Mar 02, 2023 by Saurav kumar
Rapido - Money stolen by captain Closed
My bill was ***, i gave him *** he said he will give change but took my *** and ran away...
Feb 21, 2023 by Ashif
Rapido - Capiten Cach extra collected Closed
Capitan extra cash collected...
Feb 13, 2023 by viji viji
Rapido - Misbehaving and charged money accordingly driver Closed
Dear Rapido, I want to report an issue about the captain .I booked a ride that's ammount ***. When your driver come at the location , he asked me to cancel the ride and I just ignored him. But he forced to cancel the ride and book auto accord...
Feb 04, 2023 by Aman Kumar
Rapido - Ride issue Closed
Everytime I book a rapido of the charge is rs.*** then the driver request for more amount, and this is happening on a daily basis. If the driver asks me for rs. *** more then I'm paying rs. *** in total. Does it make any sense? ...
Feb 02, 2023 by Arth Choudhury
Rapido - Transfer of money Closed
As I know Rapido services are closed and my money is in Rapido wallet. So it would be of great help of you will transfer my wallet money in my bank account as I need them asap. Please look into this matter and kindly transfer my money Thank...
Jan 19, 2023 by Tejal
Rapido - Diver not attend my ride but he take me a ride without put my otp Closed
On date **.**.**** at a time of *.** am he picked me at tharamani,chennai. But he did not enter my otp he traveled to tharamani to airport still he didnot enter my otp he dropped me in airport but the fare in rapido is *** he get *** from me st...
Nov 25, 2022 by Vijay
Rapido - Rapido driver harassing me by calling to my personal number Open
I have booked a ride on *th october the driver taken OTP after arriving to my location then he stopped my ride there itself he asked that he will drop in the location which i want to go so i have asked him why you stopped in rapido app and want...
Nov 05, 2022 by vikram
Rapido - Demanding Extra cash and cancel with out our knowledge Open
I booked Rapido auto on **/**/****. Captain called me and demanded extra cash. I am not accepting to pay additional cash. so he canceled the drip without my knowledge. * times I have booked both captains are demanding extra cash. in this regard...
Nov 02, 2022 by Manikandan
Rapido - Extra money Closed
Hy, i booked rapido two days back he confirmed and came for pickup then he asked me to cancel and told that I will drop give me that money to me . He drop me up and down for * days in rapido for the amount was shown *** for two ways he took ***...
Nov 02, 2022 by Sai manideep Rimmalapudi
Rapido - Theft of Money Closed
He made me send money to a shop's UPI which he exchanged for Cash. Then said he will be back with the money and told me to wait on the road. He never returned....
Oct 28, 2022 by Mrityunjay Prasad Gupta
Rapido - Irresponsible app care Closed
Hi this rajivram, Here my complaint is irresponsible also given complaint before, Still I dint get response from this app need to change my phone number ASAP I need this request should be change by rapido app please kindly do me a needful ...
Oct 15, 2022 by Ramachandra ac
Rapido - App not working Closed
Day before sday nite I travel by rapido I pay money for tat driver gpay account but now its show pay money within * minutes. I call the driver he told I close ur trip I don't know ...
Sep 18, 2022 by Suresh
Rapido - Mobney transfered not receieved Closed
Refund of payment not received by rapido drover...
Aug 04, 2022 by Sachin jain
Rapido - Refund my money back in my bank Open
Sir I booked a rapido and I paid already online *** through UPI but the rider told me that he will not go at my place and also not cancel my ride Then i cancel the ride my money refunded but it was come in my rapido wallet but I want my money...
Jul 15, 2022 by Tarun kumar
Rapido - Parcel theft Closed
I booked a Rapido for collecting a parcel.... The guy cancelled the ride and collected the parcel and vanished.... Tried to contact rapido, they are least bothered and says they are not responsible... It's very disappointing ...
Jul 11, 2022 by Ani
Driver is drinked alcohol and he dropped in middle...
Jun 26, 2022 by Harshitha Vonteru
Rapido - Price increases by up to 3040 when trip ends Closed
It often happens that after reaching the location, Rapido increases the price of the trip. Especially in the last few days it has been increasing a lot. Yesterday when the trip started, the app showed me Rs ** and after reaching the locat...
Jun 08, 2022 by Utkarsh Sengar
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