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Shaik Mohamed Nagutha filed complaint against Colive on Sep 29, 2022
Dear Sir/Madam,
Please be informed that I’m writing this email regarding the extra charge while vacating the Colive Barwon-*** PG in Bangalore.
Kindly note that we have taken a room for *****rs/Month and Deposit *****Rs ( which was refundable as conveyed during the sales)
After One month, we faced many issues like service not being provided properly and behavioral issueshousekeeping guy.
We put a notice of ** days as they said during the sales and checked out tproperty on ** July **** due with respect as they said we served ** days’ notice.
The refund amount which they suppose to provide *****rs but they showed the following deductions.
And they are mentioning as zero returnable!
Descriptions Amount Remarks By Me
Deposit Received ₹**,*** Agreed
Deductions
Electricity Charge ₹*** Agreed and acceptable to provide
Separation Charge ₹*,*** Not Informed during the check-in nor during the E-agreement signature, they just forced us to sign to check-in
we didn’t have time to read the agreement as well, agreement should be agreed on both ways but here it happened in one way
Repair and
Maintenance Charges ₹*** Asked for the reason for these Repair and Maintenance Charges, they provided answers like we did give back the cupboard key
here I would like to clarify there is no Cupboard key was handed over to us during the check In
There are a lot of issues we raised during the initial days on the daily requirement, that’s why we put a notice
Now they are putting blame on us and deducting charges
Total Deductions ₹*,***
Deposit retained under DYD Offer ₹**,*** This Amount they put in their colive wallet, which I didn’t ask for it and they asked me to redeem after ** days almost which is too long period, I have made redemption on ** Aug ****
Yet, I have not received the Amount Till Now, please help on these * issues with Colive
Refundable Amount ₹*
Please find the conversation that happened with Opposite party
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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