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Shopclues com online shopping app - Refund request refused by ShopClues

Shelendra Kumar Jain filed complaint against Shopclues com online shopping app on Apr 24, 2021

I have placed an order online on ** April **** from ShopClues of * dresses worth Rs.**** Cash on delivery, It was delivered on ** April **** .After the payment of Rs.**** in cash when I opened the order there was only one dress even there was no proper packing .
I have ordered * dresses worth rs.**** but only received one. I tried calling customer care but there was no option available of speaking to executive,then I have written tons of e mails to ShopClues support for return request .They are just replying attach images ,even after attaching images writing various prayers , warnings they haven't approved our return request nor they have refunded my amount.
I want my money Rs.**** and compensation for the problem I have faced because of their negligence,I have suffered a lot .I want my money back as soon as possible

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Shopclues com online shopping app

20

Total Complaints

12

Total Resolved

60.00%

Consumer Satisfaction

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