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Arsalan aziz filed complaint against OYO Rooms on Aug 17, 2018
I had a booking cancellation made on **th July, ****. Booking reference is KHMC**** Till date, I haven't received the refund amount of Rs. **** which is pending for more than * weeks now.
I also called the Oyo helpdesk twice. The guest service manager asked me to provide a copy of my bank statement and stated the amount was already refunded on **th august ****.
This is consumer harassment. Now I have to run around to get by own money returned to the bank account for no fault of mine.
Why can't Oyo process refunds more efficiently instead of harassing...
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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