Loading...
Akanksha Singh filed complaint against Smytten on Jan 6, 2026
The order was cancelled by me at the doorstep through the delivery partner, and the same was confirmed via their official WhatsApp message. However, their app has not updated the order status and still shows it as “Shipped”, due to which my refund has not been initiated.
It has been ** days, and I have received response or call from customer care, despite multiple follow-ups. The AI chatbot repeatedly asks me to wait *–* days, but the issue remains unresolved.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I recently ordered * products from smytten on **st of January for which I paid *** immediately as by prepaid mode and then I got my parcel box on **rd of January as soon as I opened my box there was only one product...
I have place the order of skin care products for **** rs. through online payment method. But my order was cancelled and the refund of it still not received to my account. I have send the email for refund to the smyt...
The shipment reached my city but was not delivered despite availability. And Package was marked undelivered without contacting customer as a result Courier failed to deliver and is now unreachable
Mere pass delivery agent ka phone aya tha toh unhone kaha ki aap online payment kar dije humne kar diya our products uss din aya hi nhi our call bhi nhi utha Raha hai phir kuchh din baad product aya toh Paisa manga ...
Smytten, I placed order #******* on ** December and it has been stuck at “Packed” stage for many days. The delivery date keeps changing and has now moved to * January. Since the order is not shipped yet, please ...