Rahul filed complaint against Smytten on Jan 3, 2026
Smytten,
I placed order #******* on ** December and it has been stuck at “Packed” stage for many days. The delivery date keeps changing and has now moved to * January.
Since the order is not shipped yet, please either ship it immediately or cancel the order and process a full refund to my prepaid payment.
Kindly resolve this at the earliest.

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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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