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Smytten
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Smytten?
If you are not satisfied with Smytten, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Smytten and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Smytten
But before filing a complaint, you should
a. Contact the customer support of Smytten first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Smytten - Incomplete products delivered Open
First of all while I was placing my order from a brand plum from application of smytten...* gifts were visible.Post order placed only * was visible in my order section...later on when it got delivered today....none were delivered...I did not ge...
Nov 18, 2024 by Aishwarya Raj
Smytten - Less products delievered than ordered Closed
I've ordered * products from smytten and I've only received * of them along with the other products I've ordered When i raised a ticket on the app itself they told me to wait and on keeping me waiting they said today that there was no error f...
Nov 14, 2024 by Shweta Singh
Smytten - Neither delivering the product nor refunding the money Closed
Neither they are shipping the product nor cancelling it and not even letting me cancel it from my end and thus my money is stuck as it was a prepaid order ...
Sep 11, 2024 by Sonal Parihar
Smytten - Refund issue Closed
I ordered smytten trial pack at **th April ****. And prepaid my amount through google pay.Unfortunately I cancelled my order same day . I didn't get my refund ...
May 31, 2024 by Rasitha
Smytten - My Products are not delivered Sent Damaged Product Closed
Symtten for their unsatisfactory handling of my recent purchase, order #*******. Despite numerous attempts to resolve the issue, I have been met with inadequate responses and unacceptable resolutions. I received the aforementioned order, whic...
May 09, 2024 by Deesha Mehta
Smytten - Didn t got my refund Closed
So I ordered trail orders from smytten on **th April,****, order no******** and at the time of delivery I was not able to get the order because I didn't got the Otp that the delivery boy wanted. I paid the amount of rupees *** online and after ...
May 06, 2024 by Mehak Rawat
Smytten - Refund issue Closed
Smytten is India's Largest Product Trials & Discovery Platform, where you can enjoy thousands of trial packs from ***+ premium Indian & International brands. It is also an online shopping app with specially curated stores across **+ lifestyle c...
May 05, 2024 by Ashiq
Smytten - Refund not received Closed
I have ordered trial product in Smytten on **/**/**** & payment method prepaid Rs.***. But due to some reason I can't able to pick the order at the time of delivery on **/**/**. In the app, it says the refund amount would reflect in my bank acc...
Feb 22, 2024 by Divya Kiran
Smytten - Damaged product delivered Open
I have been a victim of fraud by a well reputed e-commerce company Smytten on * occasions. Once, they delivered a damaged bottle of oil and second time a damaged tin box. On either occasion they didn't provide a resolution to the issue. Neither...
Feb 18, 2024 by Ankit
Smytten - Two items in package is not delivered Open
I placed an order on Smytten app on December *, ****. The order included the following items: Premium * - International Nuts and Berries *** gms Premium * - International Healthy Nut Mix *** gms Philips Hair Dryer - Purple Mama Earth Curd...
Dec 16, 2023 by Ayyeswarya
Smytten - Ordered Products were missing in the delivered package Open
App . I recently placed an order on Smytten on December *, ****. The order included the following items: Premium * - International Nuts and Berries Premium * - International Healthy Nut Mix Philips Hair Dryer - Purple Mama Earth Curd Smoo...
Dec 10, 2023 by Ayyeswarya
Smytten - I have canceled the order on time and it has been 6 days but my refund has not arrived Closed
I’m cancel my order * days ago but my refund was not received in my account ...
Nov 17, 2023 by Reema halder
Smytten - Wrong products received Closed
I have received wrong products. I received all lip balm instead of shampoo,conditioner, face cream....
Nov 16, 2023 by Prats
Smytten - Refund not received Open
I ordered prepaid trail order from smytten on ** July and it cancelled on * August by them and they sent message and email that my refund is initiated/ processed and refund will reflect on your bank within * to ** working days. But I don't rece...
Aug 13, 2023 by Rinsiya Ul Sharafu
Smytten - Online shpopping from smytten Closed
I ordered some products on ** May **** order id SM********the amount was after discount *** and second order amount was ***. Both of the order is showing packed but it did not dospatched yet. I lodged so many complaints through email at care@s...
May 29, 2023 by Lakshmi Rani
Smytten - Oder was not received Closed
Actually i oder my product on smytten app and * day left i didn't receive my oder ...
May 17, 2023 by Nupur chopra
Smytten - Didnt recieve products Closed
Delivery date is getting delayed day by day and the cuatomer support is saying the reason as unavoidable circumstances. Delhivery is the courier service....
May 11, 2023 by Deepya Jampa
Smytten - Refund is not credited yet Closed
I have ordered free trail pack but next day i cancelled because everyone was complaining about smytten that they don't deliver product and if delivered some items are missing, so i cancelled the order and ask for refund but they have not credit...
May 06, 2023 by Himanshi
Smytten - Did not get refund Closed
I had cancelled my order, and its been ** days and still I have not got my refund....
May 01, 2023 by Srijani
I have ordered by paying for my trail products, also i thought of chaning my mind, so canceled right away and placed another order, but I haven't received the refund of my first order, also didn't receive the parcels of my second order, worst e...
Apr 24, 2023 by Sridevi Ravanam
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