Make my trip - Refund of my booking amount

Krishan Tyagi filed complaint against Make my trip on Dec 13, 2020

On **th Nov'** I had booked *seats in bus with make my trip. On last moment I had received a sms from bus operator that bus has brake down and your trip is cancelled. Same time I had informed to make my trip via their chatting process with Myra and ask for refund. I got a reply from them that your refund will be done in *-** working days but still I haven't received my refund amount. Now I am trying to connect with but there is no any response from make my trip side. Bus operator was Dhan ji travels. Even after complain same time make my trip has completed my trip in their head.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Make my trip

399

Total Complaints

153

Total Resolved

38.35%

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