Flipkart - Refund of Missing product

Vijay Mishra filed complaint against Flipkart on Oct 4, 2021

I have purchase Mobile phone on cash on delivery by Flipkart (OD****************** [Incident: IN********************] ) on date **-**-****
But when shipment is Delivered

Mobile Phone is Missing in the Box ,
Only Accessories is Available

After Informed their Customers support team
They was asked to wait **hours

But when No update has Receive
Again I contact them

Than Flipkart Customer Executive
Miss Pooja Chavan has Confirmed me ,
Seller will provide Refund About this Order
Refund is Reflect within * days and send the Confirmation Same

But when I haven't Received Refund nor any Confirmation
Again I contact them
They was asked to share the Bank Details
Because Due to technical Reason previous Refund Couldn't processed

I sent All details on Time by Email.
But Within ** Hours

When I open My Flipkart account It's Blocked
I Can't Open my Account
After contact Them
Flipkart Supported team do not Help Me Anything About this Case,
They Are Ignore All promise and Statement
I am Very Frustrated Related this
No one has Support me Yet .

So I Request please Contact to Flipkart and help me to provide my Refund

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Flipkart

3768

Total Complaints

1611

Total Resolved

42.75%

Consumer Satisfaction

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