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Travolook agency - Refund of flight booking

Dayanand filed complaint against Travolook agency on Apr 1, 2022

I booked ticket from travolook. in site from hyderabad to patna on *nd february. After some time one representative from travolook called me that fare of flight is increased by **** if you want then pay else your booking is canceled and amount is refunded within ** hours. So I told to cancel flight ticket. Tilnow * months completed no refund came to me. Every week I call to customer care of travolook they told me that with * working days your amount is refunded and so on repeted reply given by them. I also mail them regarding this they also reply the same thing.
My flight booking reference no- REF*********. Date-**/**/****

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Travolook agency

15

Total Complaints

9

Total Resolved

60.00%

Consumer Satisfaction

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