Travolook agency - Flight Ticket Booking

Hi,
I booked flight ticket from surat to bangalore on **th march from travolook platform(travolook.in).after, payment done, i received mail that my flight ticket got cancelled for fair price hike in flight. first, travolook representative told they will refund in * day. after, * day i call customer executive, now they said, refund is already processed it will credit in your account in *-* days.after * day again connecting with their customer executive same reply it will credit in next *-* day. and on internet researching about travolook webiste. i got to knew that, they are doing this king of fraud to every customer. and people are not getting refund at all.