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Online Legal India - Refund of cancelled petition fee

Theresa filed complaint against Online Legal India on Aug 2, 2023

Online Legal India helped me send notice to Y-Axis. However, just within * days of the notice delivered they collected fee of $*,*** for filing petition on **/*/**** and I didn't get the call back until today i.e. */*/****. Whereas, as per the call they had to wait for ** days to file a petition once the notice was sent/delivered.

In the meanwhile, Y-Axis called me on */*/**** i.e. * days of receiving notice to pay back my loss as agreed. Hence, I requested Online Legal India to stop proceeding further and refund my petition amount. However, they disagree to do so. Hence, I need help in getting back the refund of amount for which the service is not provided.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Online Legal India

29

Total Complaints

16

Total Resolved

55.17%

Consumer Satisfaction

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