Gotogate - refund not yet processed
Benjamin George filed complaint against Gotogate on Sep 6, 2021
I had booked flight tickets from Bangalore to Munich and back. To apply for a Schengen visa. But due to Covid, the visa was not approved. So, when I cancelled the ticket, Gotogate did not respond at all. I only received an automated response initially. Attached are document of proof of cancellation from Lufthansa and automated response from Gotogate of the cancellation. But no refund yet.
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