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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Gotogate?
If you are not satisfied with Gotogate, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Gotogate and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Gotogate
But before filing a complaint, you should
a. Contact the customer support of Gotogate first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Gotogate
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Case Details
Personal Info
Resolution
Gotogate - Coupo code issue Open
I have cancelled my bookings from Gotogate and they have issued me a coupon code for **% of value. However when I have tried to utilize that code, it was not valid. After following up on chat discussion, came to know that some one else has alre...
Apr 20, 2024 by Pranil Vasant Bhovad
indigo has processed full refund against my cancelled pnr but unnecessary gotogate deducted ***** INR from my refund amount. they are fraud. ...
Mar 18, 2024 by bharti
Gotogate - Refund scam Closed
I booked flight ticket of ***** inr from go to gate. I cancelled my flight by my own with contacting airline. Indigo airline told me that i will get full refund from gotogate. But gotogate told me that they will deduct **** inr for handling cha...
Jan 07, 2024 by Sritha Zith Dey Babu
I booked a ticket for myself, my wife and my child from New Delhi to Winnipeg via Dubai, France , Calgary. This journey includes two separate tickets. One of my friend booked the same ticket from other agency. One day he told me that this journ...
Mar 29, 2023 by Gagandeep Singh
Gotogate - Gotogate Refund not recevied Open
I purchased a one-way ticket dated March **, ****, from New Delhi to Atlanta on March *, ****, along with the standard support package. My flight had a stop in Doha and Istanbul, after inquiring if I needed a transit visa, I cancelled my flight...
Jan 13, 2023 by Hemant Choudhary
Gotogate - Refund delayed from Gotogate post cancellation Open
I cancelled my two way flight from Mumbai to Dubai on **-Sep-** with both the airlines Vistara and Indigo. This refund was processed immediately by Airlines to Gotogate on very next date post cancellation. However as on *-Oct-** today, I have n...
Oct 06, 2022 by Swapnil Adhav
Gotogate - Gotogate flight ticket cancellation for refund Closed
I booked a flight by Sri Lankan airlines for Dubai from Chennai via Colombo using Gotogate for ** th November. I was later informed by the Srilankan airlines that Indians are not allowed to travel to Dubai via Colombo due to some agreement due ...
Nov 15, 2021 by SARAVANA
Gotogate - Refund not yet processed Open
I had booked flight tickets from Bangalore to Munich and back. To apply for a Schengen visa. But due to Covid, the visa was not approved. So, when I cancelled the ticket, Gotogate did not respond at all. I only received an automated response in...
Sep 06, 2021 by Benjamin George
Gotogate - Cancellation of flight by Malaysian Airlines booked through Gotogate Open
Dear consumer forum, I planned my trip to travel from Delhi to Taipei via Malaysian Airline and connecting flight of Eva Airline. I received notification from Malaysian airlines two days after booking that my flight has been canceled and it w...
Mar 12, 2021 by Ayushi Sharma
Team. This is with reference to Booking Number KVG*QL. The Vistara Airlines has cancelled the Airlines and processed the full refund but the ticket booking Company GoToGate is harassing customers by deducting administrative charges of Rs ...
Feb 27, 2021 by Manas Malik
Gotogate - Worst Customer Service Ever Open
Recently, I booked a flight ticket through GOTOGATE travel agency from Narita (Tokyo) to Ishigaki, details are mentioned below As I have to cancel the flight ticket due to the increase of Covid-** cases in Japan as my Wife is Pregnant now and ...
Dec 07, 2020 by Sathish
Gotogate - Regarding refund Closed
I have searched for a flight from LKO to DEL on Skyscanner website and they recommended the name of "gotogate" website, i have booked the ticket from " gotogate" and unfortunately for some reason i had to cancelled it.. i have tried to contact...
Dec 06, 2020 by vedant
Gotogate - Refund not yet processed Closed
I have booked a flight from india to singapore for *-*th march but due to covid, I had to cancel my flights and property bookings. The airlines have already refunded the amount long time back but the travel agent has not refunded yet...
Jun 18, 2020 by Meghna Mittal
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