Via.com - Refund not received
Diviya Sukumaran filed complaint against Via.com on Aug 1, 2020
I have booked tickets for **th April **** but due to covid the flight got cancelled. I have contacted via.com for reschedule or refund but there was no response from them for months. Then i contacted the airline indigo for refund, they have initiated the refund of Rs.***** but will be credited to the via.com account. When i contacted via.com for refund they have sent a mail requesting the mail from Indigo. I have shared the same but no refund is processed yet and they are not picking up the calls and not responding to the mails. I tried on their website for cancellation but refund amount is not shown as the flight is cancelled due to pandemic, i am entitled for a full refund and also when the indigo airline has also confirmed for the full refund, then why via.com is not processing the same.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Kandregula Sai Kumar on Oct 10, 2021
Via.com – my flight ticket cancelledClosed
I want refund. please I am requesting please help.please contant +************. It's my personal number. please help.I need money. please
Isheeta Sharma on Jan 18, 2021
Via.com – Refund not initiatedClosed
My family and I had booked tickets for New Zealand for the year ****. With the COVID-** regulations we had to cancel the ticket. Our airlines, Singapore Airlines, offered us full refund and sent it to via.com, our t...
anand priy on Oct 23, 2020
via.com – airlines refunded VIA is not refunding Closed
airlines refunded , VIA is not refunding , no reply over calls or emails VIA ref no -FMNLA*B*EJWVM anand priy +***-******** +**-**********
Akshay Bhat on Aug 29, 2020
Via.com – Flight ticket refundClosed
I had booked an Indigo flight for July *st ****. The flight got cancelled due to covid-**. I have not been issued refund till date. When I contacted indigo, they informed me that the refund has already been initia...
Sreepriya Murali on Aug 12, 2020
Via.com – Refund not initiatedClosed
I booked Air India flight ticket from kochi to jorhat through via.com.Due to Covid ** flight got cancelled.Airlines issued refund to travel agency(via.com).Till now they have not refunded the money and neither repli...