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Via.com - Flight ticket refund

Akshay Bhat filed complaint against Via.com on Aug 29, 2020

I had booked an Indigo flight for July *st ****.
The flight got cancelled due to covid-**.
I have not been issued refund till date. When I contacted indigo, they informed me that the refund has already been initiated to via.com on **th July.
I have tried contacting via.com multiple times over email and over telephone. There has been a distinct lack of communication from them. This is very disappointing and I am deeply dissatisfied. Kindly assist me with this issue.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Via.com

33

Total Complaints

9

Total Resolved

27.27%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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