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Via.com
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How to resolve Via.com complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Via.com?
If you are not satisfied with Via.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Via.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Via.com
But before filing a complaint, you should
a. Contact the customer support of Via.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Via.com - Entire amount not refunded by airlines Open
I had booked a flight on Jan *th ****, ( Booking ID:- FMNAA*F*U*EKB) and PNR (X**BFA) which was canceled by me later on Jan **th ****.The flight was scheduled on Jan **th,****.I had previously also called the customer care executive and accor...
Jan 17, 2022 by Olipriya mukherjee
Via.com - AIR TICKET CANCEDLLED DUE TO CORONA VIRUS NO REFUND Open
*.Booked on line foreign air ticket with VIA.COM on **Jan **** under net banking Rs. ******. *. Air France Flght of ** May **** was cancelled due to world wide Covid **. *.Air France refunded on *nd March ****but VIA.COM still to refund to th...
Dec 10, 2021 by MANJUNATH GOVIND SHENOY
Via.com - My flight ticket cancelled Closed
I want refund. please I am requesting please help.please contant +************. It's my personal number. please help.I need money. please...
Oct 10, 2021 by Kandregula Sai Kumar
Via.com - Air india ticket refund Open
Dear Sir I purchased Air india ticket PNR YR*X* through VIA.COM on **-**-**** for travel to new York from Hyderabad and return dates onward **-**-**** and return **-**-**** later flight has cancelled and i received a mail from VIA.COM flight c...
Sep 29, 2021 by Pardhasaradhi bobbili
Via.com - Airline booking Open
the online booking was done on **th sept ****. but it has been more than ** hrs still PNR isn't generated for the booking inspite of complete payment. The worst part is no one is reachable at via.com either on the customer care number (***-**...
Sep 14, 2021 by Shatabdee Karmakar
Via.com - Refund not processed Open
I have booked a flight with via.com FMNAA*IULXQN* The PNR was cancelled directly with the Airline AirAsia and they have processed a full refund as it was cancelled within ** hours. I have received confirmation for the same from Air Asia. T...
Sep 08, 2021 by Aliasger Rangoonwala
Via.com - Non refund of cancellation of airline ticket for more than 40 days Open
We cancelled the ticket with AirAsia PNR no. JTICHL on **nd March due to rising covid cases and necessary to carry RT-PCR test to Bangalore from Mumbai flight on **th March,****. Air Asia said they refunded the amount to travel agent Via.com an...
Apr 11, 2021 by Chandbasha Dastagir Shaikh
Via.com - Refund not initiated Closed
My family and I had booked tickets for New Zealand for the year ****. With the COVID-** regulations we had to cancel the ticket. Our airlines, Singapore Airlines, offered us full refund and sent it to via.com, our travel agency. However, despit...
Jan 18, 2021 by Isheeta Sharma
Via.com - Airlines refunded VIA is not refunding Closed
airlines refunded , VIA is not refunding , no reply over calls or emails VIA ref no -FMNLA*B*EJWVM anand priy +***-******** +**-**********...
Oct 23, 2020 by anand priy
Via.com - Refund not initiated Open
I had booked a flight via indigo airlines from Goa to Guwahati. They cancelled it due to covid. And I haven’t received any refund from them. When I contacted them they said I will get it from via.com as I had booked the flight through them. V...
Oct 19, 2020 by Ajay Gupta
Via.com - Refund not received Open
Hi Team, This is to inform you that the below mentioned air domestic ticket has been cancelled nd refund has been send to you,so request you to please send me the same ASAP. Booking id-FMNAA*CZIU***....
Sep 25, 2020 by Pramod Kumar
Via.com - Refund not received Open
I booked flight on *th May from Goa to Hyderabad. Due to lockdown, flight got suspended. I have been chasing for refund since then, however company seems to be fraud company. I am unable to get any clue how to get refund....
Sep 23, 2020 by Maseey Kumar
Via.com - Refund from Travel agency Open
I booked my ticket from via.com but covid problem my ticket cancelled by airlines but not any notification and refund still have * month I too many tries to contact via agency through email and customer care but no any response. ...
Sep 23, 2020 by Mahendra Kumar
I book a flight ticket from via. Com on, ** Aug **** but due to airline problem flight journey was changed so i cancelled my time but my amount not yet credit. Airline says that they has credit amount to via. Com on ** aug ****. Please help me...
Aug 31, 2020 by Pradeep Kumar
Via.com - VIA COM REFUND NOT PROCESSED FRAUD Open
I have booked a flight using via.com for June **th **** but then the flight got cancelled by the airlines. On contacting the airlines, they told me that the refund has been processed from their side, and I need to contact the travel agency to g...
Aug 30, 2020 by ANUJ KUMAR
Via.com - Flight ticket refund Closed
I had booked an Indigo flight for July *st ****. The flight got cancelled due to covid-**. I have not been issued refund till date. When I contacted indigo, they informed me that the refund has already been initiated to via.com on **th July. ...
Aug 29, 2020 by Akshay Bhat
Via.com - FLIGHT NON OPERATIONAL BUT REFUND NOT RECEIVED Open
REFUND OF TICKETS OF CANCELLED FLIGHT NO.AI-***/ PNR Y**HR E TICKET NOS ************* TO *************,PNR Y**JV E TICKET NO.*************,PNR HRDYD E TICKET NO.*************...
Aug 26, 2020 by VICHAL RASTOGI
Via.com - Refund not processed Open
Booked tickets for * passengers for travel date **/**/**** through Via.com for Indigo flight PNR - TDVN*Y. Flight was cancelled and Indigo mentions that an amount of Rs ***** was credit in the credit shell of Via.com, which is not responding to...
Aug 25, 2020 by Ajay Khirwal
Via.com - Money Not refunding by Travel Agent Open
Booked Tickets by Via.Com and Indigo Airlines has cancelled the Ticket due to Covid and fully refunded the amount to Via.com, after several reminders to Via.com till date money has not been refunded neither they are giving any response....
Aug 22, 2020 by VIKASH AGARWAL
Via.com - Refund not initiated Closed
I booked Air India flight ticket from kochi to jorhat through via.com.Due to Covid ** flight got cancelled.Airlines issued refund to travel agency(via.com).Till now they have not refunded the money and neither replied to any calls or mails...
Aug 12, 2020 by Sreepriya Murali
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