Amazon.in - Refund not received

Kavita jhare filed complaint against Amazon.in on Jun 18, 2018

I ordered Paradox Women Flower Clutches Evening Handbags Wedding Clutch Purse, Rose Gold worth of Rs.****.** on * June **** from Amazon.in and when I found that clutch dimensions as mentioned in the product was not correct and my phone was not fitting inside.

So I immediately requested return request on the same day when I received that item.

After that I waited for refund more than ** days but I did not received so.

I tried contacting Amazon.in through mobile phone and email.

In return Amazon has replied that they have received non Amazon product and cannot issue refund. Whereas I would like to clear that I have returned the correct item to their pick up person. Also pick up person had checked the item before taking it from me.

Now Amazon iss not giving my money.

I need help to get my refund.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Amazon.in

414

Total Complaints

150

Total Resolved

36.23%

Consumer Satisfaction

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