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Smytten - Refund not received

Haika Pall filed complaint against Smytten on Feb 18, 2025

I ordered a product from smytten on *rd Feb but then I immediately cancelled it for which there it was written that your refund has been processed and it would take *-* business days to reflect in your account and till now there's no refund initiated in my account and also they don't have any customer care number and when you go to the help option there's ai bot who's chatting and giving the same reply over and over again and when I mailed them regarding the same they replied back to not to mail and chat at the help box only. It's been soo many days and there's nothing I received.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Smytten

90

Total Complaints

58

Total Resolved

64.44%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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