Zomato - Refund not received

Raiyed Ahmed filed complaint against Zomato on Apr 12, 2023

I had ordered from Zomato on **th March **** for Rs.***.** and on **th March **** for Rs.***.**. The restaurants had rejected the order and zomato has been saying that the refind will be processed for the last one month but i dont see any resolution for this. They do not have a customer helpline number and they do not respond to their mails. I have sent them several mails and they have replied to some of them with the same automated generic response but i do not see any resolution. Kindly look into this issue. Attachign the refund initiation receipt and mails sent to zomato. Please give a resolution on this asap

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Zomato

1130

Total Complaints

620

Total Resolved

54.87%

Consumer Satisfaction

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