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Kanmani filed complaint against Byjus learning app on Jul 22, 2021
After downloading the Byjus app, one of the person contacted us for an appointment to have the child interviewed and have enrolled in further process. In the same call they said the child is good to proceed and have an offer of * years course for Rs.***** but it is only valid if we make payment at that moment itself while on the call itself. While I hesitated they asked me to pay Rs.**** to hold the offer and the remaining amount would be converted to EMI if we confirm to continue the course else not the amount would be refunded. The next day I requested for refund since we do not want her to be dumped her with academics in LKG as her school also commenced. The Company person accepted to refund the amount, but delaying the process more than a month and no proper response is given from the customer care.
First call and Payment maid on : **th June ****
Order ID: BYJUS*******************
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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