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Ayush Agarwal filed complaint against Make My Trip on Apr 23, 2021
Dear sir,
We booked the following flights through makemytrip on **/**/** for two passengers
*) delhi to goa PNR K*KW*Q costing ****
*) goa to delhi PNR A*JFTE costing ****
Then the pandemic restrictions came into effect and the air travel was suspended
Now Makemytrip has imposed a cancellation charge of Rs. **** and refunded the balance amount but I never cancelled the trip. And they are not refunding the "****" amount to me saying that the amount was imposed by Air Asia.
I have it in writing from me from Air Asia that they have not imposed any cancellation charges and refunded the full amount .
I don't know who is at fault but I haven't received my Rs. ****
There are so many people with similar problem. The only common thing is Makemytrip. I think the company is making crores of money by duping customers like us
Please resolve my problem
I'll be highly grateful
Waiting for your reply
Kindly call back if possible
Regards
Ayush Agarwal
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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