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Reena Venkataraman filed complaint against Makemytrip on Jan 4, 2026
I had booked a ticket with the booking ID: NF*AIBMX*********** from Kolkata to Coimbatore for * persons for journey on **th December ** with FLEXI option to minimize the penalty on cancellation. I cancelled my ticket on **th December **. Though I got a confirmation from MakeMyTrip that they have received confirmation from the Airlines of cancellation and my refund is being processed by MakeMyTrip on **th December **. But till date the same message " your refund is under process" is being sent to me. Of course the customer Care service is repeating the same message with the additional"please check with your bank". The daily follow up for the late ** days has not yielded any results.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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