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Fossil India Private Limited - Refund not received after 22 days of item reaching warehouse

Vijeta Hegde filed complaint against Fossil India Private Limited on Sep 2, 2021

I had purchased an item from Fossil India website (online) on July **nd **** and the item was delivered to me on July **th ****. The value of the item is INR ****
Purchase order number : FSIN********
Since the item was not matching my expectation, I raised a return request on July **th **** and after repeated follow ups with Fossil India , the item was picked up on *th Aug **** and it reached Fossil India warehouse on **th Aug ****.
From that day until Today I have been continuously following up for my refund with no results.
I can provide all evidence of email conversations and customer support chat conversation if required.
Kindly help me get my refund.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Fossil India Private Limited

4

Total Complaints

1

Total Resolved

25.00%

Consumer Satisfaction

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