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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Fossil India Private Limited?
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a. Contact the customer support of Fossil India Private Limited first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Fossil India Private Limited - Watch Service Spare part issue Open
I mailed multiple times service team at Fossil for battery related issues. Had identified to them that the battery is getting discharged within *-*hrs of full charge. It was suggested by online team to handover the watch to store service ...
Feb 16, 2023 by Srikanth Narasimhan
Fossil India Private Limited - Fossil smart watch quality problem Open
I purchased Fossil smart from their authorised store on **.**.**** after using it for couple of months I facing some issues in the watch so on *.**.**** I had sent the watch to Fossil to check the issue, they sent me the watch after * to ** day...
Dec 10, 2022 by Kushal Narayan Patel
Fossil India Private Limited - Refund not received after 22 days of item reaching warehouse Open
I had purchased an item from Fossil India website (online) on July **nd **** and the item was delivered to me on July **th ****. The value of the item is INR **** Purchase order number : FSIN******** Since the item was not matching my expecta...
Sep 02, 2021 by Vijeta Hegde
I had bought a watch from fossil India website by paying amount of Rs.**** by cash on delivery. The product was damaged and I dropped a mail with pictures of it to the customer service of Fossil. They asked me to return and provide bank detail...
Sep 23, 2020 by Akhil Antony
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