Goibibio - Refund not received

Md gouse Ansari filed complaint against Goibibio on Jan 28, 2020

I have a active account for goibibo.Actually I have cancelled my one train ticket for which I have received *** refund from your team in my paytm UPI account and I was transferring that amount to my bank account but bi mistake I have paid twice from my paytm UPI account and my savings bank account respectively, which is in central bank of india to go ibibo UPI account.

Any help from you will be greatly appreciated.

Here are the details for the payments

*) UPI ID: ************ Paid from paytm account
*) UPI ID:************ paid from my central bank of india account.

I have attached screenshots of the payment also.please refund my amount i am sorry that i have done a big mistake...i will be very thankful for this act of kindness.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Goibibio

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