Loading...
Kalidas Singamsetty filed complaint against Makemytrip on Nov 27, 2025
I am filing this complaint against MakeMyTrip (MMT) for deficiency in service, unfair trade practice, and wrongful withholding of my money amounting to ₹*,**,***.
Details of the Issue
I booked a hotel in Dubai (Taj Jumeriah Lake Towers) through MakeMyTrip on ** November **** and paid ₹*,**,***.
Due to a technical glitch on MakeMyTrip’s platform, the booking was modified automatically without my consent.
After the modification, a new booking was created, and later a third booking was automatically cancelled by MakeMyTrip, again without my approval.
Even though the cancellation was done entirely by MakeMyTrip’s system, they have not refunded my amount till date.
Customer support repeatedly provided fake / invalid refund request numbers, gave contradictory information, and did not provide any resolution.
Despite multiple follow-ups since ** November, the refund has not been processed, causing me significant financial stress and inconvenience.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Room booked paid full amount but the time of check in the hotel owner denied to allot our booked room and replied rudely that no room vacant.
I have booked * ticket of Sai virbhadra travels through MakeMyTrip with Booking Id- NU*************** and refrance PNR *AFCTV**, I raised a concern regarding refund claim on my with request IDs as: *) *************...
I am writing to formally raise a complaint regarding the refund for my cancellation request. I applied for the cancellation on **/**/****, and I received a message confirming that the refund would be processed by **...
I enquired for Holiday Package on makemytrip website and got a call from Agent Zoya regarding the same . At first she applied my PAR as per their internal process without finializing the package . Now my PAR got app...
I was denied checkin against my booking at Hotel Levante on **th Jun. Despite of multple calls no action was taken and no one called me back from MMT. I took the checkin by paying the additional amount and escalated...