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Eatsure Food Delivery App - Refund not provided

Arpit Patidar filed complaint against Eatsure Food Delivery App on Feb 19, 2022

Mail ID of the Company:- goodness@eatsure.com Website:- www.eatsure.com
Company Contact No.- **********.
Order No.- not generated.
Mode of payment- Amazon Pay UPI.
Transaction ID- ************,
Date of Transaction- **st Dec ****.
Amount - Rs.***.**
Registered Mobile No.- **********,
Registered Mail ID- arpit.ptdr@outlook.com
Present status- paid amount not refunded.

I tried to place an order from Ear Sure and I paid stated amount through Amazon Pay UPI on stated date. The payment was successful and the amount was deducted from my linked bank account but the order was not placed. I then contacted to Amazon Pay and they confirmed that transaction was successful. So I contacted to Eat Sure but I did not got any resolution yet.
So I want to lodge my grievance here regarding the same.
Expectations- Consumer wants the refund as soon as possible and compensation for mental stress and criminal breach of trust as per IPC *** as its been * months.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Eatsure Food Delivery App

26

Total Complaints

18

Total Resolved

69.23%

Consumer Satisfaction

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