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Eatsure Food Delivery App - Received Food with Insects from EatSure Urgent Action Needed

brijesh filed complaint against Eatsure Food Delivery App on Aug 3, 2025

I recently placed an order with EatSure (Order ID: [your order number], Date: [date of order]). Upon receiving the food, I discovered small insects inside the food packaging. This is an extremely serious hygiene and food safety issue that puts my health at risk. I have attached photographs as evidence of the contamination.

I immediately contacted EatSure customer support, but I am yet to receive a satisfactory resolution. I am extremely disappointed by the lack of quality control and sanitary standards.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Eatsure Food Delivery App

27

Total Complaints

18

Total Resolved

66.67%

Consumer Satisfaction

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