File a Complaint against Eatsure Food Delivery App
Case Details
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Resolution
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How to resolve Eatsure Food Delivery App complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Eatsure Food Delivery App?
If you are not satisfied with Eatsure Food Delivery App, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Eatsure Food Delivery App and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Eatsure Food Delivery App
But before filing a complaint, you should
a. Contact the customer support of Eatsure Food Delivery App first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Eatsure Food Delivery App - Order delayed Open
Hi I ordered biryani and they said one delivery time and this delivery time is keep on changing so I decided to cancel the order and the refund is not give by this app please ban like this apps ...
Sep 05, 2024 by Chakri
Eatsure Food Delivery App - Wrong food delivered Closed
I ordered a pizza with the cheese burst Pizza base. But the delivered pizza was not the thing which I ordered. It was a regular based and on top of that it was cold and Dry....
Jul 21, 2024 by Jas
Eatsure Food Delivery App - Food item kept procrastinating and then cancelled Open
The order was to be delivered at *.** am. The delivery guy was not picking up the call. The customer care agent of Eatsure Aakash kept procrastinating the solution. They literally mentally harrassed me. And this is not the first time I’ve exp...
Jul 04, 2024 by Rishav Singhania
Eatsure Food Delivery App - Order delayed Closed
Order #********* had been ordered at * ** PM. Order has not been out for delivery even after one hour past promised delivery time....
Jul 02, 2024 by Samgeeth
Eatsure Food Delivery App - Refund not received Open
I recently ordered from Eatsure app, and paid *** rupees for the order, while i was checking the order details I noticed there was a dish which i did not add but during the billing I missed to notice the same and paid the amount through my ICIC...
Jun 30, 2024 by Vinayak Gangal
Eatsure Food Delivery App - Terrible experience with chat support Closed
My order was delayed and when I contacted chat support, I had a terribly bad experience. The chat support agent who called himself as Smrna, blatantly gave me misleading information and was very rude. Support sucked big time and the agent was h...
May 07, 2024 by Arun
Eatsure Food Delivery App - Refund Issue Closed
I ordered Egg biryani from Behrouz on *th of feb. Buti got chicken Biryani. I am eggetarian so, i contacted help desk to replace the order. they accepted the requested initially but after some time they told that they will not provide the food ...
Feb 16, 2024 by Vetcha Kishore
Eatsure Food Delivery App - Non vegetarian food delivered for vegetarian order Closed
I had ordered * vegetarian wraps but one of the wraps that got delivered was non vegetarian and even after complaining fo customer care they couldn't resolve this and said that they would take strict action that's it...
Jan 01, 2024 by Jigar Waghela
Eatsure Food Delivery App - Got less vegetables Closed
I got only one olive this time in Good Bowl I ordered Rajma chaval so many times but now they’re not serving well This time they serve rajma in very less Quantity. This happening everytime now This dish is my favourite please Don’t ruined....
Dec 06, 2023 by Prachi
Eatsure Food Delivery App - I have not received the free items that are mentioned in cart Closed
When I ordered they gave me to select free item call "slice paneer pizza" on order above ***. So I ordered twice to get offer * times. But the dont send any free item and told this offer is over. I showed them screenshot also. But first they s...
Jul 14, 2023 by SHRADDHA PATIL
Eatsure Food Delivery App - Stale and rotten food delivered which made me sick Open
Invoice No. PB/FIR/********* Invoice Date ** June **** Order CRN-********* I ordered Mango Cheesecake(x*)Chocolate Indulgence Brownie (Box of *)(x*)(Newly Launched) Falafel Mac & Cheese Pasta Bowl(x*)Cheese Infused Garlic Bread (Powered By O...
Jun 21, 2023 by Minakshi Jatav
Eatsure Food Delivery App - Stale and rotten food delivered which can make me sick Open
Invoice No. PB/FIR/********* Invoice Date ** June **** Order CRN-********* I ordered Mango Cheesecake(x*)Chocolate Indulgence Brownie (Box of *)(x*)(Newly Launched) Falafel Mac & Cheese Pasta Bowl(x*)Cheese Infused Garlic Bread (Powered By O...
Jun 21, 2023 by Minakshi Jatav
Eatsure Food Delivery App - Order not Delivered Closed
The delivery partner is very rude He don't no how to talk with customer. He don't no how to deliver he don't no any address in banglore. ...
May 24, 2023 by BHUVANADITHYA R
Eatsure Food Delivery App - Order awadh paneer rice but they gives me chicken biryani Closed
had with my recent food order. I placed an order for [Vegetarian paneer avadh biryani order number ********* food, but I received [Non-vegetarian biryani] food instead. ...
Apr 20, 2023 by rakesh mishra
Tell me to refund my money *** rupees. If I had asked for that food, I could have fallen ill. I told you to refund my money. I am speaking for the last time. I am speaking to you. tell me my money back I will file a case against you in the ...
Feb 21, 2023 by Manwar
Eatsure Food Delivery App - Free food fraud Closed
This is not once or twice incident , the policy of free food is very fraudulent. The app shows several free food based on the total billable amount. And after we select the freebie and proceed for payment the app automatically selects the leas...
Feb 11, 2023 by Shrikanth P
Eatsure Food Delivery App - Food undelivered refund refused Closed
I ordered * cheesecakes and * were not delivered. I had a very lengthy discussion with the customer support and they absolutely refused to offer any kind of reasonable refund for the product values. ...
Jan 18, 2023 by Aditya Sharma
I ordered one item of *** through upi and they showed ** minutes ETA so i cancelled it and money came , again i ordered the same item through UPI and after ** minutes they cancelled my order...
Dec 26, 2022 by Manoj
Eatsure Food Delivery App - Order not delivered Closed
I had ordered from eatsure around *.** and they were just saying from * hour that your order is delayed everytime... At last I had to cancel my order I hope they give me my refund... ...
Oct 01, 2022 by Narcisso Fernandes
Eatsure Food Delivery App - Refund not provided Open
Mail ID of the Company:- goodness@eatsure.com Website:- www.eatsure.com Company Contact No.- **********. Order No.- not generated. Mode of payment- Amazon Pay UPI. Transaction ID- ************, Date of Transaction- **st Dec ****. Am...
Feb 19, 2022 by Arpit Patidar
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