Loading...
Opesh A filed complaint against Amazon on Jan 20, 2023
On Aug-**-**** I ordered a convertible sofa-mattress with Amazon.in and cancelled it on Aug-**-**** after realizing it won't be arriving in the timeframe I was expecting. Amazon has since then not refunded the amount INR. **** to my debit card. I contacted them around *-* times between August-**** to November-**** for the refund but every time they kept assuring they will provide me refund but haven't done so.
On September-**-****, during a call with Amazon customer support, they sent an email that they have refunded the amount but nothing has been credited to my account. Later they apologized that it was a mistake and refund is still not done.
On October-**-**** I logged a grievance with National Consumer Helpline and on November-**-**** someone from customer support again contacted me to ask if I want refund via Amazon Pay or via direct credit. However, no credit was made to my account. On November-**-**** they updated NCH grievance with standard reply that they are only a market place and cannot do much and that I have to follow up with the seller. I have attached the full grievance for your reference.
It has been * months already and neither I have received any item nor I have received a refund.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I would like to raise a formal complaint regarding an ongoing issue with my Amazon account. I have added ₹**** to my Amazon shopping voucher balance with the intention of making purchases, but every time I place an ...
My money loss plz recovery tha my money for frozen account
Dear Team, Good Day. I am writing to raise a serious complaint regarding the extremely poor and unacceptable service I received from one of your delivery partners. The delivery associate, Selvam (Mob: **********)...
I PURCHASED PRODUCT FROM SNAPMINT APPLICATION ( FROM AMAZON BRAND ) , ITS SHOWS ADD ITEM TO CART THEN BUY THEN IT SHOWS PAYMENT TAB IN AMAZON BUT THEN IMMEDIATELY IT OPENS SNAPMINT AND SHOWS PAYMENT OPTIONS , I CHOO...
Hi it's ** Jan ****, I purchased a gift card of rupees *** from Snapmint but while i am trying convert that into Amazon pay balance that shows that the gift card balance was already claimed by someone else.